Shipping policy

DELIVERY

1. DELIVERY TIMES

Orders placed before 16:00 will be shipped the same day and delivered within 1 to 3 business days (by PostNL). This also applies to orders placed on Saturday and Sunday.

2. DELIVERY METHODS

DELIVERY BY POSTNL FROM €6.95 PER ORDER
PostNL delivers on Monday to Saturday as standard. You will receive an email as soon as your order has been shipped. Didn't receive an email? Check your spam. You can track your package with the tracking code you received by email. If you are not at home the first time your order is delivered, PostNL will offer your package again the next day. After the second attempt, PostNL will take your package to the nearest post office. Your package will remain there for 3 weeks, after which it will be returned to the sender. For more information, see: www.postnl.nl

PICK UP AT JOZ STORE AMSTERDAM – FREE

You can pick up your order 7 days a week in our boutique:

JOZ AMSTERDAM
BERENSTRAAT 29
1016 GG AMSTERDAM

Orders collected in the store are usually ready for collection after 1 hour during opening hours.

Once your order is ready to be picked up, you will receive an email or text message. Your package will be kept in our boutique for 14 days. If you have not picked up your order after this period, we will contact you by email or phone.

3. DELIVERY COSTS

We strive for worldwide delivery of the products purchased through our webshop. See below an overview of the minimum shipping costs. The total costs are also clear at checkout:

Country Delivery costs (PostNL)
The Netherlands FREE order > €150,- otherwise €6.95
Belgium FREE order > €200,- otherwise €18.90
Germany FREE order > €200,- otherwise€19.40
Great Britain (excl. Gibraltar and Channel Islands) €26.20
Denmark (excl. Greenland and Faroe Islands) €21.00
France (excl.Andorra) €19.40
Luxembourg €19.40
Austria €21.00
Italy €21.00
Spain (excl. Canary Islands) €26.20
Portugal €22.95
Sweden €26.20
Finland €27.20
Norway €34.95

Switzerland

United States

€34.95

€50.20

Other countries €34.95

CUSTOMS DUTIES AND TAXES OUTSIDE THE EUROPEAN UNION

International shipments, outside the European Union, may be subject to import duties, taxes and customs fees, which are levied once your package reaches its destination country and are the responsibility of the recipient.

All prices of items sold at JOZ Amsterdam include VAT.